FLAGSHIP · COUNTER AGENT
The flagship AI parts counter agent. Voice, personality, product knowledge, and access to your live inventory. Decodes VINs in seconds, quotes parts, creates invoices, handles general questions. Works across phone, SMS, WhatsApp, web chat, and email as one coordinated team — nights, weekends, holidays included.
At peak hours your counter is slammed. Three people are on hold. One walked in without warning. Your rep is mid-quote on a VIN that requires three lookups to cross-reference. The phone rings for the fifth time and nobody grabs it.
That caller just hung up. They're calling your competitor next. The rep who was going to call them back tomorrow? Forgot. The message on the voicemail? Never listened to. The WhatsApp that came in Saturday at 7pm? Answered Monday at 10am — 38 hours too late to matter.
The math is brutal. Every missed inbound call at a busy parts shop is a statistically probable lost sale — and it compounds by channel.
Industry-average inbound call miss rate at mid-sized parts shops during business hours.
Average ticket on an answered parts inquiry call.
Lost revenue at a 500-call/day shop with 23% miss rate and 40% close on answered calls.
Real voice synthesis, not a dialpad menu. Greets the customer, asks clarifying questions, handles back-and-forth. Sounds like a well-trained counter rep, not a robot.
Accepts any 12-17 character VIN. Returns make, model, year, engine, and trim. Cross-references genuine OEM catalogs for 27+ manufacturers worldwide.
Reads your ERP in real time. No stale price lists. If the part's in stock at a branch, it quotes the branch. If it's backordered, it says so and offers alternatives.
When the customer says "yes, I'll take it," the agent writes the invoice into your ERP, sends the receipt, and queues it for fulfillment — all before the call ends.
Phone, SMS, WhatsApp, web chat, email. A customer who texts at 8pm and calls at 9am talks to the same agent with the same context. No re-explaining.
Nights, weekends, holidays, peak hours, power outages at your store. The agent runs on cloud infrastructure with 99.9%+ uptime. Your phones never go to voicemail again.
This is representative of real customer outcomes. Specific names and data kept confidential.
The Counter Agent is the flagship and the foundation. Once it's talking to your ERP, phone system, and customer database, any other agent you add later plugs into the same integration layer.
Add the Outbound Sales Agent to chase dead quotes. Add the AR Agent to collect overdue invoices. Add the Inventory Intelligence Agent to forecast demand. You pay for integration once. Every subsequent agent is a configuration change, not a new project.
Get your AI agent live without a card. Prefer white-glove setup for a multi-store group or ERP integration? Book a call instead.