ACCOUNTS RECEIVABLE AGENT
Calls every overdue account. Handles payment conversations with consistency and professionalism. Offers payment plans within your rules. Escalates disputes. Works your AR aging report daily so your controller can focus on what requires judgment, not data entry.
Your AR aging report is 28 pages long. Your controller calls the top five accounts every day. The other 200 overdue accounts age from 30 to 60 to 90 days — and then to "this is probably a write-off." Every week of delay reduces collection probability by an average of 12%.
The reason isn't incompetence. It's math. A controller can do maybe 40 collection calls a day at peak. A shop with 500 accounts on NET-30 generates far more than 40 overdue accounts per week. The backlog grows. The money ages. The older it gets, the less likely it is to come in.
Every collection call is also awkward. Your controller has to be firm without alienating. Consistent without sounding robotic. Most controllers quietly avoid the calls. The ones who do them burn out or quit. The result: inconsistent collections, aging AR, and cash flow you should have had months ago.
Average reduction in collection probability for every additional week an invoice goes unpaid.
Typical annual AR write-off at a mid-sized parts shop — cash you'll never see again.
Median aged-AR carried at any moment by a $3M parts shop.
Pulls the aging report every morning. Calls every overdue account within the right window, not just the top of the list.
Firm but not alienating. Same tone on every call, no matter the mood or time of day. Removes the human element that makes collection calls inconsistent.
If you allow 30-day extensions for accounts over 12 months, the agent offers them. It never exceeds authority you haven't granted.
Records commitments by date and amount. Follows up if the promise slips. Updates your accounting system automatically.
If the customer claims a pricing error, missing shipment, or other dispute, the agent captures the detail and routes it to your AR lead the same day.
Dollars recovered, accounts closed, promises made, disputes escalated, forecasted cash arriving this month. Your CFO gets a real number.
Representative of real customer outcomes. Specific customer data confidential.
The AR Agent reads your AR aging report from your accounting system daily and writes promises-to-pay and payments back to the same system. It uses the phone and SMS infrastructure already stood up for the Counter Agent, so deployment is configuration, not a new integration project.
Many customers add the AR Agent within 60-90 days of the Counter Agent going live, once they've seen the integration layer is solid and they're ready to pull cash out of aging invoices.
Get your AI agent live without a card. Prefer white-glove setup for a multi-store group or ERP integration? Book a call instead.