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Operations

Process a return

Three steps. 1. Find the original sale by receipt number. 2. Pick which lines to return + condition (resaleable goes back on the shelf; damaged is written off). 3. Choose refund method + supply Manager PIN. We post a credit, restock atomically, and print a return slip.

Step 1 — find a sale to return

Type the receipt number on the left and click Load sale. We'll fetch the lines so you can pick exactly what's being returned.